辦公室接電話英語(yǔ)口語(yǔ)
英語(yǔ)現(xiàn)在已經(jīng)發(fā)展成為一個(gè)在世界范圍內(nèi)使用最廣泛的語(yǔ)言。英語(yǔ)作為英美文化信息的載體和表現(xiàn)形式,一度深深地烙上了英美獨(dú)有的文化印記。小編精心收集了辦公室接電話英語(yǔ)口語(yǔ)，供大家欣賞學(xué)習(xí)!
辦公室接電話英語(yǔ)口語(yǔ)1
電話留言
Hello, it’s Marry available(有空)?
你好，Marry現(xiàn)在有空嗎?
No, she’s in the meeting right now.
不，她現(xiàn)在在開(kāi)會(huì)。
Can you give her a message for me?
你能幫我給她留個(gè)言嗎?
Certainly.
當(dāng)然。
This is Bob in the accounting, tell her I have her check.
我是會(huì)計(jì)部得Bob，我這里有她的一張支票。
I’ll give her the message.
我會(huì)轉(zhuǎn)告她的。
辦公室接電話英語(yǔ)口語(yǔ)2
Making a Phone Call
您好，XX公司。您有什么事?
XX Company.Can I help you?
A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.
我是XX公司的XX。
This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
請(qǐng)問(wèn)XX在嗎?/我找XX。
May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,shes at lunch.
留言的辦公室日常英語(yǔ)口語(yǔ)
leave a message
A: He isnt here now,would you like to leave a message?
B: Please tell hI'm to give me a call.
轉(zhuǎn)告
take a message
A: The manager is at the meeting,can I take a message?
B: Please tell hI'm Tom called.
請(qǐng)問(wèn)您怎么稱說(shuō)?
Who shall I say is calling?
=May I have your name?
=Whos calling,please?
A: Who shall I say is calling?
B: James Henry,from London.
接電話
get the phone
A: I'm busy now.Can someone get the phone?
B: OK.I got it!
接通…的電話
put sb.on
A: Could you put hI'm on?
B: One moment,please.
辦公室日常英語(yǔ)口語(yǔ)表達(dá)為…接通電話
put sb. through
A: Would you put me through?
B: OK,Ill get you the person in charge.
請(qǐng)不要掛斷。
hang on =hold on
A: Hang on please.Ive asked hI'm to receive the call.
B: Sure,thank you.
他正在接電話。
He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
過(guò)一會(huì)兒打過(guò)來(lái)
call back later
A: I'm in the middle of something.Could you call back later?
B: No problem,Ill call you this afternoon.
請(qǐng)給我回電話。
call me back
A: Could you have her call me back please?
B: OK,Ill let her know.
請(qǐng)轉(zhuǎn)分機(jī)8096。
Extension 8096,please.
A: Extension 8096,please.
B: One moment while I connect you.
掛斷電話
hang up the phone =get off the phone
A: Tell hI'm to come tomorrow.
B: He has just hung up the phone.
電話會(huì)議
telephone conference
A: There is a telephone conference you need to attend this afternoon.
B: I got it,thanks!
打國(guó)際長(zhǎng)途
make/place an international call
=call overseas
A: Id like to make an international call.
B: Whats the number?
對(duì)方付費(fèi)電話
collect call
A: I need to make a collect call.
B: Just one second,I will connect you.
你太太的電話。
Its your wife calling.
=Your wife is on the phone.
A: Its your wife calling.
B: Please tell her Ill be right with her.
你的電話
There is a call for you.
=You have a call.
A: Mr.Smith,there is a call for you.
B: Thank you.Ill take it here.
打電話求援
call for help/assistance
A: It seems we should call for help.
B: Yes,tell them to hurry.
稍等。
Just a moment. =Hold on,please.
A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?
B: Hello,I would like to speak to your manager of human resources,please.
A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?
B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.
(電話)聯(lián)系上…
get hold of sb.= get in touch with sb.
A:Hello,Bill, Daisy speaking.What can I do for you?
B: Hello,Miss Daisy.So glad to get hold of you.
I have an unexpected department meeting next Monday.
Is there any possibility we can move our appointment for that day to Thursday?
我想電話確認(rèn)。
I'm calling to confirm/check again.
A: Hello.This is Emma.Who is calling please?
B: This is Adam of Mail Company.
I'm calling to confirm whether you are still available for the reception held by our company next Monday.
我打電話是想…
I'm calling to...
A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.
I'm calling to see if its possible for you to meet me sometime tomorrow.
B: Ok,would it be convenient for you to come in at 10 a.m.?
我沒(méi)聽(tīng)清。
I didnt quite catch that.
辦公室日常英語(yǔ)口語(yǔ)對(duì)話小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?
B: No problem,my office number is 82793796.
辦公室接電話英語(yǔ)口語(yǔ)3
1.接電話必備第一句：自報(bào)家門
經(jīng)典表達(dá)：
Hello, ABC Company. This is XXX. How may I help you?
您好，ABC公司，我是XXX。有什么可以幫您嗎?
舉一反三：
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接電話必備第二句：Ta不在，請(qǐng)稍等片刻。
經(jīng)典表達(dá)：
XXX is not available at the moment. Could you hold for a few minutes please?
XXX現(xiàn)在無(wú)法接聽(tīng)您的電話，您能稍等片刻嗎?
舉一反三：
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接電話必備第三句：我為您轉(zhuǎn)接。
經(jīng)典表達(dá)：
I’ll transfer your call to XXX.
我將為您轉(zhuǎn)接到XXX.
舉一反三：
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接電話必備第四句：稍后再打給您。
經(jīng)典表達(dá)：
Would you leave your name and number and I can call you back?
您能留下您的姓名和電話嗎?我稍后再打給您?
舉一反三：
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接電話必備第五句：您需要留個(gè)口信嗎?
經(jīng)典表達(dá)：
May I take a message for you?
我能為您留個(gè)口信嗎?
舉一反三：
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注：留言內(nèi)容一般要包括以下幾個(gè)方面。(1)致電人姓名，(2)致電人公司名稱，(3)致電人電話號(hào)碼/分機(jī)號(hào)，(4)留言的日期和時(shí)間，(5)收到留言后需要做出的回應(yīng)(回?fù)茈娫掃€是等候致電人第二次打入)，(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認(rèn))。
6.接電話必備第六句：您能再重復(fù)一遍嗎?
經(jīng)典表達(dá)：
Would you repeat that please?
請(qǐng)您再重復(fù)一次好嗎?
舉一反三：
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接電話必備第七句：感謝致電，結(jié)束通話
經(jīng)典表達(dá)：
Thank you for your calling, have a nice day.
感謝致電，祝您度過(guò)愉快的一天。
舉一反三：
Thank you for calling, goodbye.
Thank you very much, goodbye.
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